| The University of Connecticut invites applications for a full-time position as the Director of Information Technology Services (ITS) (UCP IX) in the School of Law. Under the general direction of the Director of the Law Library, the candidate oversees IT infrastructure, hardware and services, including networks, servers, security, classroom technology, workstations, computer labs, audio/visual recordings, web-based services, help desk and technology training. The Director of ITS advises the Director of the Law Library in areas relating to information technology, ensuring the Law School’s effectiveness in responding to the IT needs of faculty, students, staff and administrators. In collaboration with the Director of the Law Library, this position participates in establishing policy and is accountable for policy implementation, services and operations specific to Information Technology Services at the School of Law. This position participates in the provision of IT service, maintenance and support and serves as a hands-on member of the IT unit as necessary. This position may be required to work evening and weekend hours based on business need. DUTIES AND RESPONSIBILITIES - Providing strategic and operational direction for designing, planning, implementing and maintaining the information technology resources at the Law School.
- Overseeing the hardware, software and cloud technology for the School of Law. This includes network resources, classroom and event technology, stand-alone information technology resources, and web-based resources.
- Coordinates all aspects of Information Technology Services unit including hiring, evaluation, training and supervision of staff, allocation of internal flexible labor budgets, management of employees in the UCPEA collective bargaining unit, and student employees.
- Manages staff responsible for monitoring and evaluating the performance of hardware in order to ensure that systems are functioning at their maximum potentials, including maintenance and repair plan logs for all computer-related hardware on-campus and maintenance.
- Oversees workgroups which install, debug, test, track, monitor hardware and software; analyzes problems and determines the most effective solution to be used in correcting difficulties. Makes recommendations regarding acquisition of new hardware and software which would improve system usability, performance and integrity.
- Provides leadership and guidance to staff in the planning, designing, development and installation of technology projects, including team leadership and communication.
- Creates opportunities for staff to communicate and collaborate on technology initiatives which will enhance the academic mission and vision of the Law School.
- Other duties as assigned by the Director of the Law Library.
MINIMUM QUALIFICATIONS - Master’s Degree, Bachelor’s degree in computer science, library science or other related field.
- Five to ten years experience in data processing management.
- Strong managerial skills, including 5 years of supervisory experience, project management, performance evaluation and progressive discipline.
- Experience in project management and interacting with a multi-faceted University environment.
- Ability to integrate organizational change with technological development.
- Excellent interpersonal, written and oral communication skills, including the ability to communicate technical issues with non-technically trained persons.
- Ability to translate essential information systems concepts and terms to a diverse group of users.
- Ability to establish and maintain positive working relationships with faculty, staff, students, and law school affiliates and guests utilizing IT services.
- Ability and experience in user training and user consulting in group and/or individual settings.
- Experience in team management, coaching, and mentoring.
PREFERRED QUALIFICATIONS - Master’s degree in computer science, library science or related field.
- Law School employment experience, J.D. from an ABA accredited school or knowledge of legal research and law related electronic databases and software.
- Professional employment experience in an academic setting.
- Employment experience in a professional school.
- Experience coordinating website development across multiple levels of an institution.
- Experience with multimedia/distance education technologies.
- Experience with technology in the classroom, including but not limited to presentation software, course and exam software, as well as recording systems for practical exercises.
- Familiarity with network management and server virtualization.
- M.L.S. degree from an ALA accredited school or M.S. degree in Information Technology.
- Knowledge of and experience with an integrated library system, preferably ALMA.
APPOINTMENT TERMS The anticipated start date is June 1, 2019. Salary will be commensurate with qualifications and experience. TO APPLY Please apply online at www.jobs.uconn.edu, Staff Positions. Please upload a cover letter, resume and contact information for three professional references. Address correspondence to Jessica de Perio Wittman and include search #2019330 in all correspondence. Screening will begin immediately and the search will remain open until a suitable candidate is found. The University of Connecticut is an EEO/AA employer. |
